Privacy Policy

Privacy Policy

Last Updated: [Sun 25 Jan 2026]

This Privacy Policy describes how [neps.in] (“we”, “us”, or “our”) collects, uses, discloses, and protects personal information of users (“you”, “your”) who visit our website, enroll in our courses, or otherwise interact with our services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following personal data when you voluntarily provide it:

  • Full name
  • Email address
  • Phone number
  • Billing and payment information
  • Account login credentials
  • Course enrollment details
  • Communication preferences

Payment information is processed securely through third-party payment gateways. We do not store complete credit/debit card details on our servers.

1.2 Automatically Collected Information

When you access our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited and time spent
  • Referring URLs

This data is collected using cookies, log files, and analytics tools.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze traffic and usage patterns
  • Support marketing and remarketing activities

You may disable cookies through your browser settings; however, some features of the website may not function properly.

2. How We Use Your Information

We use collected information for the following purposes:

  • To provide and manage course enrollments and services
  • To process payments and issue invoices
  • To communicate course updates, reminders, and support responses
  • To improve our website, content, and offerings
  • To send marketing communications (only if you opt in)
  • To comply with legal and regulatory obligations

We do not sell or rent your personal data to third parties.

3. Sharing of Information

We may share your information only in the following circumstances:

  • Service Providers: Payment processors, email platforms, hosting providers, analytics tools
  • Legal Compliance: When required by law, regulation, court order, or government authority
  • Business Transfers: In the event of a merger, acquisition, or sale of assets

All third-party service providers are contractually obligated to protect your data.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, accounting, or reporting obligations

When data is no longer required, it is securely deleted or anonymized.

6. Your Rights

Depending on applicable laws, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Withdraw consent for marketing communications
  • Object to or restrict certain data processing activities

Requests can be made by contacting us at the email address below.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that such data has been collected, we will take steps to delete it promptly.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.

9. International Data Transfers

If you access our services from outside India, your information may be transferred to and processed in countries where our servers or service providers are located. By using our services, you consent to such transfers.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on this page. Continued use of our services constitutes acceptance of the updated policy.

11. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Email: [hi@neps.in] Business Name: [Neps.in] Location: [Bengaluru, India]